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Cloud Business Analyst
Ref No.: 18-15125
Location: Sunnyvale, California
Position: Cloud Business Analyst
Location: Sunnyvale, CA
Duration: 6+ Months (W2 ONLY)

Job Description:

We are looking for an analytical and strategic thinker with data science/analytics background to build key definitions and launch business metrics specific to SaaS/cloud sales and customer experience. The primary charter of this role will be to assist in how Client can simplify its SaaS offerings and provide cloud business analytics and reporting to the leadership.
This position requires strong communication and influence skills and must be one who can reimagine how work gets done.
This person must have demonstrated ability to efficiently change processes, responsibilities, rules, data, and technology to realize expected business and customer outcomes.

Responsibilities:
Develop and analyze SaaS business metrics across cloud sales, ex., Churn rate, CAC, LTV, etc.
Support integration of multiple data sources from around the company and external sources (AWS, Azure, GCP etc.,) to assess cloud products performance and identify gaps/opportunities.
Support marketing and sales analytical efforts to understand program effectiveness (social media, event participation, webinars, campaign efficiency etc.)
Leverage our existing analytics tools, testing tools, and reporting methods (e.g., Tableau, SQL, Oracle/SAP BI, HubSpot, Hyperscaler Management Portals, etc.,.) and implement improvements to our data pipelines, analytics toolkits, and reporting processes
Deploy real-time, user friendly Tableau dashboards and visuals that quickly indicate organizational health or performance gaps
Strong statistical programming skills using R/ Python and experience in developing analytical models.
Collaborate with technical and non-technical sales teams to understand and capture business processes

Minimum requirements:
Proficient Excel skills with preferred experience in running VBA's / coding macros
Excel Tableau development skills
Experience in performing business intelligence analytics for business's revenue & pipeline data
Prior experience working in a SaaS or Cloud environment
Education
We are seeking candidates with 8+ years of professional experience within business analytics, reporting, sales and/or business operations team or consulting firm; SaaS or Cloud experience a plus.