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Infrastructure Engineer - 3
Ref No.: 18-14695
Location: Framingham, Massachusetts
Job title: Infrastructure Engineer
Location: Framingham, MA
Duration: 6+ month contract (potential to extend)

Provide service by providing proactive knowledge and acting as an escalation point for Associate Infrastructure Engineer, Service Support, and Service Delivery.
Collaborate with Infrastructure Architects to implement robust scalable systems that mesh with current infrastructure, applications, and systems.
Initiate innovation in engineering knowledge, practices, or procedures by testing and adopting new solutions and methods.
Independently manage approved medium and large scale projects that align towards corporate and departmental goals.
Seek out and embrace opportunities first and best product customer, partner, and collaborator.
Contribute to larger projects run by Sr. and Principal Infrastructure Engineers.
Handle Escalations by Associate Engineers.
Create and maintain documentation as it relates to configuration, mapping, processes, and service records.
Develop, implement and maintain policies, procedures, and associated training plans for administration, usage, and disaster recovery.
Conduct research on IT products, services, protocols, and standards to remain abreast of developments in the networking industry.
Collaborate with executive management and department leaders to assess near- and long-term IT capacity needs.
Ensure critical architectural requirements are maintained throughout implementation as design changes are included.
Infrastructure Engineers will exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
Ensure continuity from business development to implementation by the delivery organization.
Oversee new and existing equipment, hardware, and software upgrades.
Manage and/or provide guidance to junior members of the team.
Any of the above may also occur as part of an off-hours escalation as part of a pager-rotation shift or an emergency.

Experience in a diverse background of enterprise technology and systems with at least one area of deep technical knowledge.

Experience and success with LAN, WAN, WLAN, and Wifi design and implementation.
Hands on experience with telephony systems, including Cisco IPT and IPCC.
Experience with storage architecture design techniques, theories, principles, and practices.
Extensive operating systems and application hosting experience in a Windows, Unix Solaris, Linux/Client, or z/OS environment.
Experience in application integration, programming, and qa.
Understanding of the organization's goals and objectives. Interpersonal, written, and oral communication skills.
Ability to present ideas in user-friendly language.
Self motivated and directed, with keen attention to detail.
Analytical and problem-solving abilities.
Able to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Project management experience desired. Strong technical documentation skills.