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Inventory Control Analyst
Ref No.: 18-14509
Location: San Francisco, California
Duration:0-6 month(s)

Description/Comment:GENERAL SUMMARY: The Inventory Management Product Management group designs, creates, implements and supports merchandise planning, allocation and price optimization capabilities that enable Gap Inc. to manage business and maximize profitability throughout the product lifecycle. Projects are designed to create sustainable competitive advantages that generate significant financial return and enhance the customer experience. The Inventory Strategy Analyst will work within the Product Management team to drive the business support of capabilities for new initiatives and the optimization of existing Inventory Management systems within Gap Inc. The Analyst will be the primary support for an inventory management and merchandising decision support system and business process. This person will partner cross-brand and with Gap Inc teams to resolve issues with the system and identify opportunities for improvement in support of business end users.
What you get to do:
 Serve as the primary contact for user support issues; manage day to day process, issue prioritization, trouble shooting and communication of status and resolution to impacted parties and key stakeholders
 Partner with project, product management and technical teams as needed to align on approach to drive issue resolution
 Responsible for providing research, analysis, and support for identifying, evaluating, and resolving Inventory Management process and system opportunities
 Own and manage small projects or parts of larger initiatives, including identification of key issues, work planning, analysis, development of conclusions, and presentation of findings
 Provide user acceptance testing at a feature level and present new features to users in both a 1:1 and group setting
 Build relationships with project teams, product managers and business and technology partners to champion the needs of the business and drive continuous service improvement Skills and Competencies:
 Proven track-record as a team member contributing to success of business initiatives or priorities, (i.e. - meeting customer needs, achieving business objectives, delivering great, quality service)
 Demonstrated ability to work independently and manage time effectively to drive for results
 Demonstrated analysis and problem solving skills; detail-orientation; excellent follow through
 Learns on the fly; able to assume larger scope and more visible or complex projects over time
 Effectively communicate results from research and analysis both verbally and in writing to business and other key stakeholders demonstrating command of all facts
 Demonstrated ability to juggle and respond to competing priorities with input from supervisor; able to successfully operate in areas of uncertainty and ambiguity
 Develop business and product knowledge – deep understanding of how the product works and how the business uses it every day to understand business impact of issues, and prioritize and solve problems
 Build relationships and develop expertise through partnering & collaboration with business and technology experts
 Present a calm demeanor and attentive listening to understand customer perspectives and needs and communicate to business partners using positive language skills  Seek and apply feedback to improve performance; take initiative to develop self & others Qualifications & Job Requirements:
 2-4 year work experience required
 BA/BS required
 Excellent customer service and communication skills
 Marketplace experience in an apparel retail environment (stores and/or online) or supply chain / merchandising / inventory management industry preferred

Additional Job Details: Target Start Date: Beginning of June  Project Duration: Based on performance, if the individual quickly learns and demonstrates the responsibilities of the role, we would want them to stay on for 1-2 years.  Work Location/Address: Mission Bay Office, San Francisco, CA  Work Schedule: 9:00am-5:00pm  Contract only or Contract to hire: Contract only for now, but if the individual performs at a high level and the company is doing well financially in the future it could lead to contract for hire.  Describe the Project / Product (with more details) they will be working on? They will be providing functional support to resolve Inventory Management Planner issues they encounter while using our Inventory Planning application.  Size of the Team: San Francisco 23, New York 6, for a total of 29  Job Description/Responsibilities: will send separately  What are the Top 3-5 Technical Skills needed to perform this role/job? o Experience using Excel spreadsheets o Ability to use and understand systems from an end user perspective o Not afraid to try new systems, applications and tools and learn how to use them from a functional and technical perspective  Are there any Alternatives to the Top 5 Technical Skills: o Excellent communicator both spoken and written o Good at troubleshooting/problem solving and likes to resolve issues for others o Customer Service oriented o Ability to be comfortable working with people from many different areas/positions from Product Managers, Developers, Technical Managers, Directors and Vice Presidents to most importantly Business partners o Ability to understand business partner issues and be able to articulate them to the technical teams in order to get the issue resolved in a timely manner. As well as being able to understand the technical teams solutions and articulate it back to the business partner in terms that they understand.  Top 3-5 Soft Skills: (For Gap Culture Fit) o Celebrates diversity o Open to new ideas  Education/ Certification, # years' experience required: College Graduate  Traits that would make a candidate NOT a good fit for the role: o Not a good communicator o Difficult to understand their verbal communication o An introvert o Afraid of asking for help or getting a different perspective to a situation o Not able to deal with change and ambiguity o Does not have an attention to detail o Does not have a sense of urgency o Not good at prioritizing  Type of background you are looking for or prefer: Retail Inventory Management experience, some store experience is acceptable but not as their primary experience. BI/Data experience would be great.  What will the interview process look like? 1st round zoom with whom?; 2nd round on site, panel list? o 1st round Zoom video interview with Linda o 2nd round in-person at 550 Terry Francois Blvd, SF, CA. 2-3 interviews with 1-2 people in each  Would there be any testing required in the interview? No, but they should be able to provide examples that directly correlate to the experience they provide in their resume.  Who Are the Decision Makers: All interviewers.