Previous Job
Legal Policy Operations Agent (Turkish)
Ref No.: 18-14346
Location: San Francisco, California
Who We Are
The teams in Twitter's Trust & Safety (T&S) department work to safeguard the user's voice in balance with manageable risk through policy enforcement that promotes trust in Twitter. Areas of focus include privacy and intellectual property rights, government and law enforcement requests, advertising policies, and safety advocacy.
What You'll Do
Twitter Trust & Safety seeks a goal-oriented, focused person to join our Legal Policy team in San Francisco and help keep our legal process operations organized and on track. If you're
detail-oriented, dedicated, analytical, and have a knack for managing multiple tasks efficiently, apply today!
You will handle global legal requests for content review, primarily document intake and processing. You will work closely with Legal Policy team members in San Francisco, Ireland, and Singapore on prioritizing requests and making the team's operations more consistent. Legal Policy team members also serve on an on-call rotation, working closely with other members of Trust & Safety to provide timely responses to emergency requests from all over the world. Experience in reviewing, documenting, and tracking legal requests is preferred. You will be responsible for supporting your team in making sure requests are processed and tracked in an accurate, efficient, and timely manner.
Who You Are
You have experience with high volume legal document intake and processing
You are at ease with providing clear and concise responses to time-sensitive requests
You are an excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams
You are flexible and can adjust accordingly to ensure team efficiency and deliverables are met You are detail-oriented, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous
You are able to spot anomalies or unusual patterns in requests you handle
You can deliver consistent high-quality work
You are looking for an entry level position, due to limited or no prior work experience
You are a keen decision maker, self motivated, and a team player

Excellent business judgment and strategic thinker; extremely detail-oriented
Exceptional communication and writing skills
Passion and enthusiasm for protecting freedom of expression and user privacy
Perseverance, determination, and grit; a stand out colleague
Ability to manage time and prioritize work effectively
Complete fluency in English & Turkish
This role requires weekend coverage (Tuesday-Saturday schedule)
Preferred qualifications
1-3 years as a paralegal or in a Trust & Safety role at a tech company
Bachelor's Degree or equivalent education / experience