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Executive Events Coordinator
Ref No.: 18-14222
Location: San Francisco, California


Event Coordinators are passionate about top-notch hospitality and detailed event execution. They have proven success in providing an excellent customer experience and enjoy tackling fire-drills with a smile. As directed by the event lead, they positively represent the brand and are a key resource for event execution for all program stakeholders.
A great event coordinator is a master at multi-tasking - successfully executing event logistics while interacting with event vendors, guests, and content owners. They have worked in the hospitality industry or have previous coordinator or agency experience, and are therefore able to creatively execute logistical needs at events.

Event Execution Expectations:
Arrange event room setup and breakdown including all needs for seating, staging, A/V, Food/Beverage, etc.
Professionally receive deliveries and direct vendors for events from rental companies, caterers, A/V.
Gain full-knowledge of event space layout, capabilities, as well as functional details and storage locations of all event assets.
Provide post event feedback and improvement areas.
Guest list management and on-site guest list ownership.
Comfortable writing copy for small signage, emails, newsletters, and social posts.

Experience Management Expectations:
Graciously and efficiently welcome guests to events, register, and direct them to the event location.
Monitor and proactively respond to needs of event organizers and guests throughout the duration of the event.

Requirements:
Strong verbal communication skills.
Ability to follow detailed directions.
Enjoy problem solving in fast-paced environments.
Enjoy customer service.
BA and 2+ years of experience working experience
Ability to manage a high stress environment and maintain composure.
Ability to lift and move up to 40 lbs of equipment.
Ability to travel to conferences/events and work non-traditional hours (may have to travel during weekends)
Strong PPT and Google Slides experience for event presentations

Preferred Capabilities:
Some graphic design experience (ability to do small-scale graphics in Photoshop or InDesign)
Knowledge of Marketing Cloud or similar email automation system