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Test Coordinator
Ref No.: 18-13190
Location: Buffalo, New York
Skills Required:
Test Coordination (Project-Level) & Functional Specifications

Job Description:
FUNCTION: Facilitates moderately complex to complex technical projects from proposal through post
implementation. Consults with internal application owners to identify their requirements in application look
and feel to the end user and provides appropriate feedback. Serves as project lead to ensure test plans
and functional specifications for assigned projects are completed in a timely basis and meets established
milestones. Prepares functional specifications for assigned projects, test plans, test scripts and their
execution to maintain application integrity and provide a risk-adverse software solution that meets
business needs. Completes analysis of complex data specific to application fields and definitions,
interfacing methods, necessary data provisions and the overall business process to ensure accurate
functional design of assigned projects. Serves as mentor to less experienced staff by assisting with
application training, research analysis and project methodology consultation.

POSITION RESPONSIBILITIES:
erve as functional lead on moderately complex to complex projects for
assigned applications. Provide mentoring and leadership to less experienced personnel on the project
team. Schedule and facilitate project team meetings, and document and distribute meeting minutes as
applicable to ensure all team members are informed and issues are addressed. Meet with internal
application owners to discuss requested application changes related to enterprise-wide or business
initiatives, compliance/regulatory requirements, system changes due to contractual agreements or system
maintenance (business as usual [BAU]) ensuring a thorough understanding of specifications for assigned
applications. Participate in design discussions and document and deliver required functional
specifications for application changes for complex projects. Consult with internal application owners to
identify their requirements in application look and feel to the end user and provide appropriate feedback
regarding business requirements to ensure technology applications support internal/external customer
needs and products/services provided by the business. Review business requirements with technology
team to ensure understanding of project requirements. Coordinate and provide estimates for complex
projects and complete estimates for assigned component for large projects, inclusive of timelines,
application and project phases. Serve as subject matter expert to internal application owners and project
members to consult and advise on how applications may be impacted by enterprise-wide initiatives, such
as an acquisition or major change in products/services provided customers to ensure all facets are
considered. Work with pertinent vendors and technical team to gain thorough understanding of project
functionality and provide insight on implementation. May serve as Test Coordinator for large project
initiatives involving multiple applications to ensure all testing needs are met across all interfacing
applications. Participate in and document data mapping for integration of systems, conversion and
acquisitionrelated projects to understand how applications may need to change or be impacted by
enterprise-wide initiatives, like regulatory requirements, other system enhancements or business
initiatives. Work with other testing teams, as required by potential impacts to interfacing applications, to
prepare test plans and scripts based on functional specifications. Work with other testing teams to
manage and/or execute test scripts verifying that changes and enhancements work and preform as
required. Serve as functional lead with other project team members on other systems that impact specific
projects to ensure no adverse impact to other systems. Monitor functional specifications and change
requests to ensure project stays within scope and meets regulatory requirements, while ensuring
adherence to business requirements and Corporate Technology standards. Ensure the Bank process and
documentation is followed to comply with Corporate Technology standards and regulatory requirements.
Ensure change requests to functional specifications are consistently documented, reviewed and resolved
to identify impacts to overall project plan and budget, technology, customers and clients and ensure
application is working to support products and services required by the business. Ensure efficient and
timely resolution of issues arising from testing or implementation to ensure expected performance.
Ensure issues, incidences and questions are documented, reported and resolved as required. Coordinate
and manage post implementation follow-up related to application changes by getting feedback from
application owners, resolving any issues and completing a project debrief including actual to plan for
timeline, financials, achievement of project goals and assessment and mitigation of encountered issues.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in
accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to
management. Promote an environment that supports diversity and reflects the brand. Maintain
internal control standards, including timely implementation of internal and external audit points
together with any issues raised by external regulators as applicable. Complete other related duties as
assigned.

NATURE AND SCOPE:
he position requires an individual with an advanced knowledge and detailed
focus on the entire system to work on projects outside normal BAU. The position has direct interaction
with internal business clients on a regular basis for complex projects. The position works independently
with minimal supervision. The position provides guidance and training to less experienced team
members.

MANAGERIAL/SUPERVISORY RESPONSIBILITY:
Not Applicable.

MINIMUM QUALIFICATIONS REQUIRED:
Minimum of an Associate's degree and 5 years' operational/business analytics experience,
or in lieu of a degree, a combined minimum of 7 years' higher education and/or work experience,
including a minimum of 5 years' operational/business analytics experience. Proficiency with personal
computers as well as pertinent software packages. Capable of working on multiple projects of a complex
nature. Ability to effectively use project management, word processing and spreadsheet applications.
Excellent problem-solving skills to assist in issue resolution. Familiar with application development
software and hardware platforms. Ability to understand business(es) supported and its' terminology.
Strong verbal and written communication skills. Strong organizational and time management skills. Strong
lateral thinking skills. Proven presentation skills. Ability to coordinate between Applications and business
units. Ability to drive project milestones and delivery dates. Ability to recommend and implement systems
solutions. Detail-oriented.

IDEAL QUALIFICATIONS PREFERRED:
Subject matter expert in business with knowledge or experience
utilizing application/system being supported. Advanced understanding of applications supported with a
sound knowledge of interfacing/integrated applications. Good understanding of the Bank's application
framework. Ability to work in a team environment as well as autonomously. Ability to multitask for various
components of complex projects. Advanced knowledge and focus of the entire system to work on projects
outside of normal BAU. Action-oriented and pro-active.

PHYSICAL REQUIREMENTS: NOTE:
This job for use only in Technology and Banking Services