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Benefits Coordinator
Ref No.: 18-12955
Location: Houston, Texas
ID-CTRAJP00003734
Title-Benefits Coordinator
Location-Houston,TX 77046
Durationm-4-6 Months contract+


Requirements Strong analytical skills Good communication skills..
Ability to document benefit processes and identify and implement improvements.
Ability to conduct analysis of errors and exceptions where required.

Responsibilities
Escalation point for benefit and pensions issues encountered by employees, active and deferred pension scheme members .
Support NA Benefits team in ensuring that data and BAU requests are fulfilled by 3rd party providers as appropriate.
Acts as an end to end owner of the reward process, across all pensions and benefits 3rd parties and Centrica, acting as a point of escalation for queries that cannot be answered by 3rd party providers or Centrica HR teams and resolving disputes between employees and 3rd party providers.
Oversees the administration of benefits and pensions schemes and contributory data by 3rd party providers, (including CPS) defining and maintaining a service performance and accuracy reporting regime, requesting full root-cause analysis of service failures when they occur, driving and validating the implementation of corrective actions as required Manages key integration points between 3rd party providers (including CPS), including the operation of key hand-offs and data interfaces, working with HRSS as needed to resolve Manages all vendor payments, data file analysis