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Triage Specialist
Ref No.: 18-11164
Location: Austin, Texas
This is a 3-month contract role with opportunity for an extension.
*Investigate product quality of beta applications
*Understand and communicate product launch risk and severity of issues to partners
*Meticulously document findings
*Communicate effectively with cross functional partners in Operations and Product
*Develop test cases and scenarios in order to pinpoint the root cause of product bugs

*Proficient with Android and/or iOS platforms
*Familiarity with Facebook products
*Excellent written and verbal communication skills
*Exceptional problem solving skills
*Flexible and willing to respond quickly to urgent or changing processes
*Natural curiosity and proven ability to learn new skills quickly
*Passion for ensuring high quality product experiences for millions of users