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Desktop Support/Workstation Engineer
Ref No.: 18-09055
Location: Groveport, Ohio
Job Title: Desktop Support/Workstation Engineer
Duration: 6+ Months Contract (Possible Extensions)
Location: Groveport, OH- 43125
 
Additional Job Details:3rd shift. Work schedule is Wed-Sun 8pm - 6 am. Manager would like someone extremely flexible who can cover OT without notice.
 
Job Description:
Description/Comment: Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers. Installs hardware and software on workstations. Sets up and maintains network and telecommunications systems. Troubleshoots LAN, server and connectivity issues. Utilizes ticketing system, when necessary. Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required.

SKILL SET
Possess a working knowledge of hardware components, hardware configurations, and have strong software experience. Excellent customer service skills to work effectively with clients and vendors. Excellent documentation skills. Practical problem solving skills and solid trouble shooting skillset. Possess excellent organizational skills. Possess excellent oral communication skills. Ability to work well with other people in a team oriented environment. Ability to install/deploy Windows / Apple based computers. Must be self-motivated and work with minimal supervision. Must be able to set priorities and be flexible in a fast paced environment. Ability to train end users.

Experience Level
5+ years