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Content Strategist III
Ref No.: 18-08205
Location: San Francisco, California
UX Writer
Duration: 3-6 months
Location: 333 Brannan Street, San Francisco ,CA

Roles and responsibilities
  • We're looking for an experienced, thoughtful writer to help drive the mission and principles of the Growth team: to build long-term relationships with the people who use Dropbox.
  • You'll craft copy for onboarding flows, in-product education, and much more.
  • As part of a close-knit design team in our San Francisco office, you'll own the content strategy and in-product writing for tools that help people do amazing work and share it with the world.
You will:
  • Craft everything from broad content strategy to concise button copy
  • Work within existing language systems, and know when and how to evolve them
  • Finesse your copy and adjust the tone so the right words fit the right situations
  • Work closely with a variety of cross-functional team members to iterate on copy
  • Give and get feedback from designers, researchers, product managers, and marketers
  • Partner with Design Research to understand our users and speak to their needs
  • Speak compellingly about writing—you love to explain writing decisions and best practices
  • Take ownership over ambiguous projects with many moving parts, and find clear copy solutions to complex problems
You have:
  • 5+ years of professional writing experience
  • 2+ years of in-product writing experience (UI, notifications, error messages, tooltips, etc.)
  • Skills and desire to craft copy for a broad range of product surfaces
  • Quick, sharp insights that help mold copy into its best final form
  • Exceptional communication skills, in person and in writing
  • Passion for defining new processes and shaping user experiences
  • Experience in customer growth or user onboarding (a plus)
  • Experience with copy editing (a plus)