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UX Researcher II
Ref No.: 18-07920
Location: San Francisco, California
We have over 800 million active accounts on our social media platform, which means jobs here offer countless ways to make an impact in a fast growing organization. We were built to strengthen relationships through shared experiences. Our app has played a critical part in forming meaningful communities where people can connect with each other and share what matters most to them.
Join a collaborative and passionate team working to make the best experiences for people capturing and sharing the world's moments. Our work aims to understand the people who use our products, gleaning insights to drive product direction and strategy.
This position is in San Francisco.
Responsibilities include:
Running research projects from end-to-end for products.
Scoping stakeholder needs
Identifying research methodologies and developing appropriate research protocol
Writing interview scripts and creating interview stimuli
Developing survey questions and executing surveys
Designing and conducting usability studies
Conducting interview sessions and diary studies
Synthesizing and analyzing data from qualitative and quantitative data
Presenting results back to stakeholders
Providing feedback to cross-functional partners on low- and high-fi prototypes, as well as gathering insights on exploratory concepts.
Providing logistics support for recruiting & vendors

3-5 years industry experience
Usability and product research is a must
Mixed methods (Qualitative and quantitative)
A proactive communicator and problem solver. Experience collaborating closely with design and XFN teams. Ideal candidate has a sensitivity to design and user experience/HCI with a background that includes research of consumer facing products (e.g. mobile app, web site, software, hardware etc).