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Accessioning Clerk I
Ref No.: 18-05045
Location: San Jose, California

1. Responsibilities
Under the supervision of the Order Administration Management, a form accessioning (Client) clerk will be responsible for:
1.1 Following standard operating procedures to enter orders for high complexity clinical lab tests.
1.2 For efficient and accurate entry of customer and patient demographic data, clinical information, test request information and physician information.
1.3 Reviewing, understanding and executing customer-specific requirements for order entry.
1.4 Work closely with Client Services to resolve and escalate incomplete or unclear order issues.
1.5 Checking the work of others to ensure order entry accuracy.
1.6 Providing feedback on work process improvements.
1.7 Document retention which may include filing, scanning, and retrieval of forms.
2. Requirements
The ideal candidate must have a high attention to detail and quality. S/he must be able to follow laboratory procedures and must adhere to the laboratory's quality control policies. S/he will demonstrate a strong ability to identify and act on issues within an order that may impact customer satisfaction and test turnaround time. In addition, s/he:
2.1 Must be able to type 45 words per minute with excellent accuracy.
2.2 Experience using laboratory information systems and proficient in Microsoft Office Suite a plus.
2.3 Superior people skills and a team player.
2.4 Must be able to lift 35 lbs.
2.5 Generally, work hours are Mon-Fri 12:00-8:30PM, but are subject to change, depending on sample volume and other business needs.
3. Experience
3.1 Minimum 6 months to 1 year of experience in order management, preferably in the clinical laboratory or healthcare industry, medical field, or equivalent.
4. Education
4.1 Education: high school diploma required. College degree preferred.