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Research Participant Recruiter
Ref No.: 17-15903
Location: Menlo Park, California
Come join a diverse and collaborative research team and help us make the best social platform for our one billion+ users. You will be responsible for recruiting research participants for market research and user experience studies and guiding them through the process. Studies you will recruit for include onsite visits to our Menlo Park, CA campus, remote studies via the web, and offsite studies in the U.S. and abroad. The recruiter will work closely with researchers to make sure all specifications are being met, and all participants are being properly documented. All work will happen from Menlo Park. Travel is not required. This is a contract position.

Job Responsibilities:
Gathering project specifications from researchers
Identifying candidate pools to recruit from
Screening participants by phone, email and survey
Scheduling participants for research sessions
Communicating with candidates about logistical details and guiding them through the research process
Ensuring compensation is delivered and NDAs are collected
Logging participants in a centralized database
Work collaboratively with participant recruiting and research teams
Co-ordination with XFN partners
Research vendors:
Work with team to onboard vendors
Develop efficient processes for contracts and payments

Legal:
Develop efficient processes for communication with legal for:
Data matching

Translations:
Develop processes to work with WhatsApp localization team to facilitate translation of surveys, discussion guides etc.
Be the point person to track and drive those through the system

2+ years of experience with research participant recruiting
Experience with using online collaborative document/spreadsheet tools
Commitment to excellent customer service
Thrive in a fast-paced, frequently changing environment
Experience with scheduling and calendar management tools
Ability to prioritize multiple assignments
Flexible and able to quickly react to last minute changes
Be proactive and self-directed with an ability to take direction
Understand how to assimilate in a new group with a proven record of solid connections and successful relationships
Strong work ethic
Incredibly organized and detail-oriented