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Work with the Business Operations team to refine and scope technical requirements derived from business objectives
Create and customize Salesforce objects, workflows, page layouts, fields, validation rules, reports, dashboards, user profiles, AppExchange packages and more
Follow good development practices by testing rigorously changes within the Salesforce sandbox before deploying to production
Simplify and reduce technical debt by identifying and deleting unused fields, workflows, validation rules, reports, dashboards, objects, users and more
Maintain data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data
Assist in the implementation of security practices by monitoring login and user activity, de-activating unused users, and auditing field and profile access and security permissions
ADM 211 Certified Salesforce advanced administrator with 5+ years Administrative experience with a minimum 500-seat environment handling all aspects of CRM, case management and platform maintenance.
Excellent understanding of Salesforce SOQL, SOSL and sharing and security model
Experience in implementing end to end config based solutions including field creation requests, validation rule implementation, workflow implementation, new record types and Approval flows.
Good Understanding of salesforce.com, Sales Cloud, Service Cloud, AppExchange and Salesforce Communities.
Good understanding of database concepts and data modeling capabilities
Hands on experience with Apex, Visualforce Pages, Visualforce Components & Controllers, Force.com Platform preferred
Experience with use of the Salesforce.com APIs (via java, or through web services) to integrate Salesforce.com with other tools preferred
Demonstrated understanding of the capabilities and constraints of the Salesforce Platform and experience administrating core CRM functionality
Comfortable with complementary tools: spreadsheets, Dataloader, DemandTools, Pardot etc.
Pragmatic, self-directed, and able to work remotely Attention to detail
Understanding of business processes and ability to translate business requirements into application functionality
Effectively handle multiple tasks and projects simultaneously
Ability to translate business needs into technical solutions and exposure to sales processes and platforms in the advertising/media/e-commerce industry
Excellent verbal and written technical documentation skills
Strong team player with service-oriented attitude and customer focus
Experience with Agile development methodologies such as XP/SCRUM
Experience in working through a stream of cases and ensure turnaround times are met.
Experience in supporting remote employees and offices.
Strong problem solving, proactive thinking and analytical skills
Must be a go-getter and Salesforce.com enthusiast who thrives on working in a fast-paced environment
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