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CW QA CoE Lead Performance Engineer (99T655) (547676)
Ref No.: 17-14839
Location: PLano, Texas


This role provides hands-on leadership and governance oversight for outsourced performance testing teams working across multiple delivery channels on concurrent projects. Candidate is expected to provide input for the long-term strategy and roadmap for the Performance Testing CoE and work with internal support teams to drive optimization of key business applications.


Participates in the review of existing process, techniques, test methodologies, design, approach, and strategy for continuous improvement
Participates in the assessment of new performance test tools to determine fit in the environment
Creates, monitors, and tracks software QA metrics specific to performance testing
Writes, revises, verifies, and enforces performance testing standards
Facilitates performance defect triage, analyzing performance metrics and logs to determine the root cause of issues
Determines when performance testing is mandatory by performing project artifact reviews and through discussions with the project teams
Collaborates with project managers to develop schedules and resource allocation models for performance test engagements
Communicates performance test results in terms that can be easily understood and actioned by the business or project teams
Provides support for performance testing activities for large projects, small enhancements, and infrastructure upgrades
Provides input to performance testing contracts and estimates based on fixed cost outsourcing model
Reviews testing deliverables including the performance test plan, test scripts, test scenarios, test results, and final reports produced by suppliers for quality and adherence to QA standards
Mentors, coaches, and monitors junior QA team members

10+ years' experience in performance testing and engineering
Hands-on ability to plan, script, and execute performance tests based on requirements
Hands-on ability to interpret and analyze performance test results
Hands-on experience with APM and monitoring tools; ability to identify performance issues or bottlenecks and provide recommendations to tune systems for optimal performance
Must possess a strong knowledge of enterprise application architecture and technologies including web, web services, databases, middleware and messaging
Expert level experience with Client Performance Center, VuGen, LR Analysis, and Client Diagnostics or other APM tools
Experience performance testing of UI based applications, web services, middleware, and batch processes
Expertise of monitoring solutions and KPI's used to determine when there are performance issues or concerns across technology stacks
Must be able to create and validate load test scripts in at least three of the following protocols: HTTP, SOAP / web services, TruClient, ODBC, RTE, Visual Basic, .NET, Java
Must be able to perform in-depth analysis of load tests both in real-time during test execution and post run to determine test validity, Client the root-cause of any errors or failures, and report on any performance issues or defects
Experience managing performance testing in an Agile development environment
Must demonstrate or possess strong experience in:
Excellent verbal and written communication skills
Reviewing test artifacts and deliverables to provide feedback and direction
Assessing risk to schedule, cost, or quality on projects and testing engagements
Preparing and facilitating the implementation of test plans
Managing defects
Ability to react to changing project plans and come up with creative alternatives
Organizational and planning skills
Analytical skills
Ability to work in a collaborative "team-oriented” environment
Experience with performance testing and monitoring tools outside of Client products
Should possess an understanding of software development and implementation methodologies including both waterfall and Agile
Development / code review / code profiling / performance engineering background
DevOps / continuous integration experience
Hands-on experience in the following technologies:
Windows 2012 Server, Red Hat Linux.
J2EE Application Servers, .NET, SFDC, Siebel, SAP, TIBCO
Database: Oracle, MS SQL