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Accounts Payable Professional II Accounts Payable Professional II
Ref No.: 17-14720
Location: Swiftwater, Pennsylvania
This position is responsible for processing customer requests for debit and credit adjustments to their accounts. Compile and review documentation in support of request for adjustments. Calculate expected amount of adjustment and process in accordance with company policy making sure that proper approvals are obtained before processing in SAP. It also includes the responsibilities for processing product complaints in compliance with company policy and ensures customer receives proper credit for product returned.
On average, adjustments can range from 300 to 500 per week during peak season and 50 to 100 per week during non-peak season. Adjustments can be for rebates, pricing, promotions, sales tax, federal excise tax, and management exceptions, etc.
This position will handle all of the returns activity for Canada. This includes processing RA's for Canadian returns and adjustments for both public and private customers, credit memos, debit memo's, rebates, product complaints and product defects.
Candidate will work with our Distribution Centers to process return to stock, errors, and correspondences. Also, work closely with Finance, Customer Service, Contracting and Pricing Departments.

Previous Customer Service and Accounts Receivable experience
SAP Knowledge