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Reference # : 18-55224 Title : Strategic Account Specialists
Location : Fremont, CA
Position Type : Contract
Experience Level : Start Date : 10/02/2018  
Description
Job Title :- Strategic Account Specialist
Location
Chicago, IL and San Francisco, CA
 
Core responsibilities for a Strategic Account Specialists:
·         Help meet customer goals through identification and execution of proactive and reactive data driven optimization efforts, in partnership with account team
·         Support tactical and foundational campaign activities such as account health checks, account restructuring, uploads, billing & IO management, reporting, etc.
·         Exceed account team and customer expectations through world class customer service via responsiveness, timeliness and professionalism
·         Remove campaign blockers through triaging, and effectively partnering with designated Support teams such as billing teams
·         Build trusted advisor relationships with customers and account teams for an assigned book of business through strong problem solving and analytical skills
·         Effectively monitor day-to-day issue management across your assigned book of business
·         Develop collaborative relationship with account team and partner teams. Drive the growth and development of mutually beneficial working relationships with account team and key partners
·         Manage above day-to-day tactics while also providing thought leadership on effective operational strategies for assigned book of business as well as the org as a whole
Qualifications:
·         1+ years search advertising experience
·         Bing Ads Certification completion prior to start date
·         Intermediate to expert level knowledge of Excel, v-lookups, pivot tables, data manipulation, and analysis
·         Excellent written and verbal communication skills
·         Ability to think analytically and to set clear priorities, with very strong organizational, problem solving, and decision-making skills required
·         Demonstrated ability to manage projects, and to work across various functions, groups, and organizations with clear communication