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Reference # : 18-53797 Title : Tidal Specialist
Location : Miami, FL
Experience Level : Start Date : 09/27/2018  
Title: Tidal Specialist
Location: Miami, FL

The Tidal Specialist must be able to do the following:

Implement & Mange the Tidal Scheduler application Implementation
Configure , deploy ,Manage and maintain high availability of production and test systems.
Security roles
Manage application upgrades and patching as needed during implementation
Administer licensing and connections between Tidal and other applications
Maintain multiple batch schedules, updates, and provide best practice implementation
Provide the following job scheduling tasks:
Build and Guide developers to create jobs for the following systems:
Windows Command Line
Batch Scripts
Data Services
Web Services
Work with complex calendars including fiscal calendars
Understand dependencies between jobs and events
Assist and train Command Center team on usage and monitoring of scheduling application
Maintain the Tidal architecture diagrams and related support, maintenance, and knowledge base documentation.
Additional requirements are:
Minimum 3-5 years Implementing & managing and supporting Tidal Enterprise Scheduler (aka. Cisco Workload Automation) or other scheduling application like Tivoli, etc. from a job creation and support standpoint.
Excellent communication skills, both verbal and written
Ability to troubleshoot errors with the application
Ability to work with multiple global regions
Provide technical documentation and troubleshooting steps for level 1 teams

Responsibilities and Duties
Focus on the current work flow relating to processes and services by making suggestions for improvement
Support IT initiatives and projects that involve batch processing.
Participate in the change management process, by attending release board meetings and scrutinize change requests
Follow ITIL best practices for incident, problem, change, and knowledge management
Interacts daily with manager, supervisor, peer groups, and customers which normally involve exchanges or presentation
Understand the required analyses and definition associated to production batch processing.
Required Experience, Skills and Qualifications
The following are not required, but are helpful:
Experience using Service Now, or another incident management application
Basic understanding of SQL and Windows batch scripts
Understanding of FTP/SFTP protocol
PGP encryption

TES ? 5+ Years
MSSQL: 3+ year
UNIX : 5+ Years
Windows Command Line: 5 + year