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Reference # : 18-53561 Title : Service Desk (L3)
Location : Raritan, NJ
Position Type : Contract
Experience Level : Start Date : 09/26/2018  
Job Title: Service Desk (L3)
Location: Raritan, NJ
Client: HCL America
Duration: 6+ Months

Job Description:
Nexthink is a tool in end-user experience management. We need an experienced Service Desk resource (L3) who has also worked/experience on Nexthink tool.
  • Should have working experience on Nexthink environment
  • Should have extensive experience of managing Service Desk for a large account.
  • Should have experience on Using Nexthink tool and Dashboard –
  • Using Nexthink Act module to deliver auto-healing and proactive issue remediation
  • Work directly with end-users to resolve issues and improve the end user experience

Aditya Prakash Ravi
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.507.7556| Fax: 973.998.2599 | | LinkedIn

Artech is the #1 Largest Women-Owned IT Staffing Company in the US!