Virtual unless located near one of our offices: Miami, Atlanta, Pleasanton
Consultants are responsible for ensuring the successful implementation of Workday's solutions for each of our domains (Benefits, Absence Management, Time Tracking, Payroll, Compensation, HCM). The Consultant works with clients to understand their requirements and initially with the LFA (Lead Functional Architect). After the design document is put together, the Consultant takes over.
Consultants basically perform Principal Consultant duties on Workday implementations and are responsible for analysis, design, scheduling, construction and delivery of the Workday solution. This role works with external clients as well as members of the internal team to include project managers, Integration consulting team (developer type role/ configuration and programming), and delivery assurance team.
Projects: Consultants work on 1 to 2 projects at a time depending upon size/complexity.
A typical deployment will last 8 to 12 months. The team deploys the solution, and then our Business Process Outsourcing group (BPO) is responsible for the continued service after implementation.
Utilization & cross training: They have a Staffing Coordinator on the team who assigns projects. To ensure proper utilization, each project is staffed individually based on size, capacity and certifications so from one project to the next, you could be working with a whole different team. The business is very receptive to team members getting certified in other areas. They try to pair things up where it makes sense and provide cross-training. Cross-training is an area they are working towards growing.
Travel: We ask for a commitment of up to 50%, but in reality travel is more around 25-30%. It goes in spurts where they might travel twice in one month and then skip a month. The consultant goes to the client site for the kick off meeting (3 to 4 days) and then back to the client site for a few days during a critical phase of delivery. In between the 2 to 3 client site visits, the consultant will communicate via conference calls.
We try to limit unnecessary travel for our colleagues to provide colleagues with quality of life time working in their hometown. We do recognize though the value of onsite side by side work with our customers during critical project milestones.
Training: Workday releases 2 upgrades per year ? would attend the new release training via the Workday Learning Community to keep certification current. In addition to the update training, they have Workday Wednesday's and other events that help colleagues share product skills with other consultants.
All new colleagues attend an orientation which introduces colleagues to our mission, values, and culture and provides important benefit information. Then, the CDS group has their own onboarding activities to include group meetings and recorded web sessions to learn about structure and methodology. The first week is specific to this group and they have their own Onboard Training Coordinator.