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Reference # : 18-09342 Title : Senior Jira Administrator
Location : CA
Experience Level : Start Date : 11/06/2018  
Role: Senior Jira Administrator,
Location: South San Francisco, CA.
Duration: 6+ months
  • After contract may convert to full-time
  • Excellent communications skills interact with customer via phone, negotiate ,
  • They will be Moving from Jira to service Now, so Knowledge of Service now is plus
  • Front end on Java script, HTML
  • Backend SQL, Linux
  • First is phone interview and then Face to Face interview, this is onsite position, non-local should come to interview on their own expenses and must relocate

Job Description:
  • Support JIRA project administration by setting up effective workflows, complex projects, security
  • schemes, custom forms, fields, dashboards and report configurations
  • Gather requirements from internal engineering / data center operations processes and determine ways to optimize/improve them by leveraging JIRA, Confluence.
  • Setup and manage Jira Portfolio plans.
  • Setup automated reports, dashboards and filters as well as utilize third party add-ons in JIRA and Confluence
  • Understand the Jira SQL Schema and be able to extract data when it not possible to get it from the application.
  • Define and maintain best practices and train internal users on JIRA, Confluence, and other tools/services
  • Day to day systems administration of JIRA and Confluence including performance tuning and ensuring proper scaling to match usage growth.
  • Install, configure, maintain, administer, and enhance JIRA, Confluence as well as other tools/applications
  • Collaborate effectively with other teams to exploit new technologies to enhance the applications and engineering services offerings

Work Experience
  • Previous experience as a Jira/Confluence administrator, with additional experience as a Unix
  • systems administrator is a must to succeed in this role. Experience with ServiceNow is a plus.

Education & Qualifications / Skills & Competencies:
  • Bachelor's degree in Computer Science; MBA a plus.

Thanks and Regards
James Pedro
300 N Coit Road Suite # 340 Richardson, TX 75080
Tel:469-329-1500 Ext: 404
Fax: 972-671-1505