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Reference # : 18-01496 Title : PC/Network Tech 2
Location : Baltimore, MD
Position Type : Contract
Experience Level : 5 Years Start Date / End Date : 11/06/2018 / 06/28/2019  
Duration:12-12 month(s)


Performing end user desktop support services via vFire ticketing system. Candidate must have working knowledge supporting Windows 7 and 10 Operating Systems. Diagnosing Client hardware failure with repair / resolution. Experience operating and supporting Windows 8 smart phones. Knowledge of VPN remote access (Cisco AnyConnect). Perform desktop / laptop refreshes (replacement) and PC decommission procedures. Knoweledge of Microsoft Service Center Configuration Manager (SCCM) function and support. Basic knowledge supporting and configuring network printer environments. Installation of sector layer 1 software applications. Must have reliable transportation to/from BWI airport area and be able to lift desktop equipment.

CompTIA A+ Certified and Client Professional Certified, Dell Certified