? Support all aspects of IT equipment in a fast-paced 24x7 manufacturing environment.
? Work with end users and support personnel to deploy, support, maintain the computing infrastructure.
? Help support manufacturing environment with rotating on-call schedule.
? Responsible for the effective acquisition, installation, maintenance, and use of desktop technology.
? May be responsible for the purchase and installation of hardware/software.
? Represents bridge between technology and business needs.
? Resolves problems with new and existing equipment.
? May train end users on software.
? Administers end user requests and projects.
? Coordinates resources to solve problems.
? Learning and applying a basic knowledge in one skill area.
? Limited use and/or application of technical principles, theories and concepts.
? Develops solutions to routine technical problems of limited scope.
? May be assigned to small projects or to phase(s) of larger projects.
? Contributes to the completion of routine technical tasks.
? Contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group.