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Reference # : 18-00132 Title : System Administrator 3 (N-IT)
Location : WA
Experience Level : Start Date / End Date : 03/05/2018 / 03/09/2019  
NOTE: Please see Additional Position Information (if attached) for specifics regarding this position.

Summary: A System Administrator provides operating system support in order to provide sustainable, stable and secure enterprise level servers including backup recovery, performance tuning, upgrades/patches, maintenance, troubleshooting, permissions and file sharing.

Education, Experience, Job Training:
? Bachelor of Science in Information/Computer Technology or a related technical discipline is preferred.

? Experience:
? Level 3 requires 10+ years combination of education, certifications and/or work experience in Computer/Information Technology or related field .

? Experience working in a large production environment.

Typical Tasks may include but are not limited to:
? Maintain and administer computer systems and related computing environments including computer hardware, systems software, applications software, and all configurations.
? Perform data backups and disaster recovery operations.
? Diagnose, troubleshoot, and resolve hardware, software, or other system problems, and replace defective components when necessary.
? Plan, coordinate, and implement system security measures to protect data, software, and hardware.
? Configure, monitor, and maintain email applications or virus protection software.
? Operate master consoles to monitor the performance of computer systems.
? Load computer tapes and disks, and install software and printer paper or forms.
? Design, configure, and test computer hardware and operating system software.
? Monitor system performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
? Confer with system users about how to solve existing system problems.

Skill Requirements:
? Installation and support of operating systems
? Maintenance and support of server systems
? Ability to engineer security build of operating systems
? Auditing Operating Systems
? System Administration
? System protection processes
? Restore data files and perform bare metal system volume recoveries
? Support cluster/disaster recovery and ensure continuous availability of business-critical applications

Typical Work Activities may include any of the following:
? Interacting With Computers ? Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
? Getting Information ? Observing, receiving, and otherwise obtaining information from all relevant sources.
? Identifying Objects, Actions, and Events ? Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
? Making Decisions and Solving Problems ? Analyzing information and evaluating results to choose the best solution and solve problems.
? Communicating with Management, Peers, or Co-workers ? Providing information to management, co-workers, and peers by telephone, in written form, e-mail, or in person.
? Updating and Using Relevant Knowledge ? Keeping up-to-date technically and apply new knowledge.
? Processing Information ? Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying data
? Thinking Creatively ? Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions
? Analyzing Data or Information ? Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
? Organizing, Planning, and Prioritizing Work ? Developing specific goals and plans to prioritize, organize, and accomplish your work.

Knowledge ? The specific position may require any or all of the following:
? Computers and Electronics ? Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
? Mathematics ? Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
? Administration and Management ? Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Skills ? The specific position may require any or all of the following:
? Critical Thinking ? Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
? Reading Comprehension ? Understanding written sentences and paragraphs in work related documents.
? Systems Analysis ? Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
? Complex Problem Solving ? Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
? Judgment and Decision Making ? Considering the relative costs and benefits of potential actions to choose the most appropriate one.
? Monitoring ? Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
? Systems Evaluation ? Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
? Active Listening ? Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
? Operation Monitoring ? Watching gauges, dials, or indicators to make sure a machine is working properly.
? Programming ? Writing computer programs for various purposes.

Abilities ? The specific position may require any or all of the following:
? Information Ordering ? The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
? Deductive Reasoning ? The ability to apply general rules to specific problems to produce sensible answers.
? Inductive Reasoning ? The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
? Oral/Written Comprehension ? The ability to listen/read and understand information and ideas presented through spoken words and in writing.
? Problem Sensitivity ? The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
? Written Comprehension ? The ability to read and understand information and ideas presented in writing.
? Category Flexibility ? The ability to generate or use different sets of rules for combining or grouping things

Work Styles
? Dependability ? Position requires being reliable, responsible, and dependable, and fulfilling obligations.
? Attention to Detail ? Position requires being careful about detail and thorough in completing work tasks.
? Cooperation ? Position requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
? Adaptability/Flexibility ? Position requires being open to change (positive or negative) and to considerable variety in the workplace.
? Analytical Thinking ? Position requires analyzing information and using logic to address work-related issues
? Integrity ? Position requires being honest and ethical.
? Self Control ? Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
? Stress Tolerance ? Position requires accepting criticism and dealing calmly and effectively with high stress.
? Initiative ? Position requires a willingness to take on responsibilities and challenges.
? Persistence ? Position requires persistence in the face of obstacles.