|Reference # : ||18-00186
||Title : ||Business Systems Analyst 3 (N-IT)|
|Experience Level : ||
||Start Date / End Date : ||03/12/2018 / 03/16/2019
| Description |
|NOTE: Please see Additional Position Information (if attached) for further details regarding the position (Updated 10/12 - NRM)|
Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.
Education, Experience, Job Training:
? Completion of some advanced studies beyond high school is required.
? Associate?s Degree in Information Technology, Business Systems or a related technical discipline is preferred. (Associates degree can be substituted for 2 years required experience - see below)
? Bachelor?s Degree in Information Technology, Business Systems or a related field is highly desirable (Bachelor?s degree can substitute for 4 years related experience ? see below).
? Required Experience: A minimum combination of work-related experience, on-the-job training, and/or vocational training is desired. Experience should be consistent with the specific requirements of business sytems analysis and progressively more technical in nature. Associates or Bachelor's degrees can be substituted for a portion of the experience requirements.
Minimum Related Experience:
? Level 3 ? 12+ years previous Information Technology, business systems analysis or other related experience (or a combination thereof) is required.
Typical Tasks may include but are not limited to:
? Expand or modify system to serve new purposes or improve work flow.
? Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
? Develop, document and revise system design procedures, test procedures, and quality standards.
? Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
? Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
? Consult with management to ensure agreement on system principles.
? Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
? Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
? Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
? Determine computer software or hardware needed to set up or alter system.
Typical Work Activities may include any of the following:
? Interacting With Computers ? Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
? Making Decisions and Solving Problems ? Analyzing information and evaluating results to choose the best solution and solve problems.
? Processing Information ? Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
? Getting Information ? Observing, receiving, and otherwise obtaining information from all relevant sources.
? Documenting/Recording Information ? Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
? Evaluating Information to Determine Compliance with Standards ? Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
? Communicating with Management, Peers, or Co-workers ? Providing information to managers, co-workers, and peers by telephone, in written form, e-mail, or in person.
? Organizing, Planning, and Prioritizing Work ? Developing specific goals and plans to prioritize, organize, and accomplish your work.
? Establishing and Maintaining Interpersonal Relationships ? Developing constructive and cooperative working relationships with others, and maintaining them over time.
? Thinking Creatively ? Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Knowledge - The specific position may require any or all of the following:
? Computers and Electronics ? Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
? English Language ? Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
? Customer and Personal Service ? Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
? Mathematics ? Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
? Engineering and Technology ? Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
? Administration and Management ? Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Skills ? The specific position may require any or all of the following:
? Systems Evaluation ? Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
? Systems Analysis ? Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
? Critical Thinking ? Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
? Programming ? Writing computer programs for various purposes.
? Active Listening ? Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
? Reading Comprehension ? Understanding written sentences and paragraphs in work related documents.
? Complex Problem Solving ? Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
? Judgment and Decision Making ? Considering the relative costs and benefits of potential actions to choose the most appropriate one.
? Speaking ? Talking to others to convey information effectively.
? Writing ? Communicating effectively in writing as appropriate for the needs of the audience.
Abilities ? The specific position may require any or all of the following:
? Information Ordering ? The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
? Problem Sensitivity ? The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
? Category Flexibility ? The ability to generate or use different sets of rules for combining or grouping things in different ways.
? Deductive Reasoning ? The ability to apply general rules to specific problems to produce answers that make sense.
? Inductive Reasoning ? The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
? Fluency of Ideas ? The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
? Oral Comprehension ? The ability to listen to and understand information and ideas presented through spoken words and sentences.
? Speech Clarity ? The ability to speak clearly so others can understand you.
? Written Comprehension ? The ability to read and understand information and ideas presented in writing.
Desired Work Styles
? Attention to Detail ? Position requires being careful about detail and thorough in completing work tasks.
? Analytical Thinking ? Position requires analyzing information and using logic to address work-related issues and problems.
? Dependability ? Position requires being reliable, responsible, and dependable, and fulfilling obligations.
? Integrity ? Position requires being honest and ethical.
? Adaptability/Flexibility ? Position requires being open to change (positive or negative) and to considerable variety in the workplace.
? Innovation ? Position requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
? Cooperation ? Position requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
? Initiative ? Position requires a willingness to take on responsibilities and challenges.
? Stress Tolerance ? Position requires accepting criticism and dealing calmly and effectively with high stress situations.
? Persistence ? Job requires persistence in the face of obstacles.