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Reference # : 18-22319 Title : Desktop Support Representative
Location : Miami, FL
Experience Level : Start Date / End Date : 04/16/2018 / 04/16/2019  

Job Description:
  • Client Center, Deskside Support, Mobile device support.
  • The environment is a walk up service, immediate face to face with the client. Must have excellent verbal and written skills, as well as be outgoing and be extremely comfortable with personal interaction with clients.
  • Candidates should be able to diagnose and remedy complex Microsoft OS (Win 7 and Win 10) and Office product (One Drive, Office365) problem tickets, configure and install common applications and install/remove PCs.
  • Must have experience in large corporate technical support environment and use of a ticketing system. Must have experience with mobility devices, tablets, mobile phones etc.