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Reference # : 18-37407 Title : Business Analyst II
Location : Mountain View, CA
Position Type : Contract
Experience Level : 6 Years Start Date / End Date : 09/24/2018 / 09/23/2019  
Job Summary:
Company: Artech Information Systems LLC
Position: Business Analyst II
Duration: 12 Months
Location: Mountain View, CA
Job Reference Code: 18-37407

Project Overview:
Project GEM is looking to build and deliver a Salesforce-based retail field application for Hardware’s Sales & Store operations teams

Global Systems Administrator
The Global Systems Administrator will be responsible for maintaining our new Salesforce-based retail field implementation, as well as various other databases that support this system. This position includes a heavy focus on working with global team members and other stakeholders for data inputs when needed.

Hence, this opportunity requires deep knowledge of how to maintain and administer the Salesforce platform, experience with handling data integration between enterprise information systems, along with strong cross-cultural communication and organisational skills to work with our global stakeholders.

Overall Responsibilities:
Own and maintain system configuration including workflows and approval processes
Own and maintain master data related to day-to-day running of Salesforce implementation (for example retailer store lists, rep territory mapping, etc)
Own and maintain field rep activities (and outputs) performed in salesforce field app / implementation (for example store surveys, community moderation, etc.)
Monitor and respond to support requests from users
Support both internal and external user administration, permissions and access
Create and maintain system documentation
Maintain current system integration but suggest system improvements
Act as main point of contact for system information inputs and requirements for all countries

Required Skills:
BS in any field
Salesforce Administration certificate
2 - 4 in Administration
Experience in systems administration on SFDC platform
Excellent problem solving, documentation, and communication skills
Experience with data maintenance and integration between enterprise information systems
Previous Salesforce administration experience, certification a plus
Significant experience with Salesforce including Sales Cloud, Service Cloud, and Communities
Significant experience gathering requirements and implementing data migrations, data maintenance routines, and system integrations
Thorough understanding of salesforce security model including sharing, profiles, and roles for both internal and external users

Madan Poovaiah
Manager - Staffing
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.967.3519 | Fax: 973.998.2599
Email: | Website:
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About Artech Information Systems LLC
Artech is an employer-of-choice for the last 25 years to over 7,500 consultants across the globe. We recruit top-notch talent for over 70 Fortune and Government clients coast-to-coast across the U.S., India, and China. We are #1 Largest Women-Owned IT Staffing Firm in the US and this may be your opportunity to join us! For more check:
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