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Reference # : 18-37017 Title : Deskside Support Representative Onsite Support
Location : CHARLOTTE, NC
Experience Level : Start Date / End Date : 07/09/2018 / 07/08/2019  
Artech is currently seeking to add to the below position.

Job Title: Deskside Support Representative Distributed Client Services
Job ID: 18-37017
Location: CHARLOTTE NC 28277
Duration: 12 months with possible extension of more
Job Description:
  • Should be very strong on Mobility support.
  • Win7/Win 10 OS hands on support
  • This role requires critical MaaS360, VMware skills, WIN 10 & MAC OS, One Drive, MS Office 365, skills. Candidates must specialize and have working knowledge of MacBook\MacOS support in an enterprise environment.
  • Office 2003/2007/2010 support And office 365 support.
  • Executive end user trouble shooting skills.
  • Break/Fix troubleshooting experience in larger corporate environments
  • The candidate must also be able to support Mobility Devices (phone and tablet) (setup and support) of multiple platforms including Apple, Android, and Microsoft
  • Active Directory, Break/fix, ticketing system Service Level Agreements (SLAs)
Shabnam Kashyap
Associate Recruiter
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.998.3489 | Fax: 973.998.2599
Email: | Website: