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Reference # : 18-32927 Title : Deskside Support Representative Onsite Support
Location : CHICAGO, IL
Experience Level : Start Date / End Date : 06/29/2018 / 06/28/2019  
Artech is currently seeking to add to the below position.

Job Title: Deskside Support Representative Distributed Client Services
Job ID: 18-32927
Location: Chicago IL 60611
Duration: 12 months with possible extension of more

Skills Overview:
  • Highly skilled professional with strong Deskside skills to provide support at R1 account (Chicago, IL). Support includes workstation / laptops / ipads / iphones, specialized applications and Office 365.
  • Win7/Win 10 OS hands on support
  • Must have previous experience in white glove VIP support. This role requires a very high level of technical proficiency and requires an individual with executive presence and strong communication skills, articulates well - verbal and written.
  • Neat in appearance.
  • After hour support expected to setup/prep teleconf room for board meetings.
  • The candidate must quickly / effectively diagnose and resolve issues related to workstations, laptops, mobile devices video-conference, application software, telecommunication issues and potentially local network issues. Prior experience supporting MS applications, Desktop/Laptops, mobile technologies and Devices and network connectivity. Familiar with Service Now.
Shabnam Kashyap
Associate Recruiter
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: 973.998.3489 | Fax: 973.998.2599
Email: | Website: