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RETAIL Soft Services Supervisor
Ref No.: 18-00082
Location: Abu Dhabi, AE

 
Client Profile
Our client is a well-renowned retail operations organization and we are recruiting an experienced Arabic retail soft services supervisor to join their team in Abu Dhabi to po provide effective coordination and administration of daily operations activities related to the retail center's compliance, hard and soft services, building maintenance and upkeep, refurbishment and upgrade projects to ensure the smooth running for mall management and tenants.
 
The Role
Oversee contractors to ensure contractual compliance to design and specifications and HSE regulations, investigate and report on variations and delays, monitor asset snagging, handover inspections and liaise with tenant's contractors and consultants.
Coordinate maintenance and engineering works with store management, tenant representatives and contractors for rectification, maintenance, cleanliness and project completion raised on daily inspections.
Responsible for all facilities and soft services documentation, project plans, management and incident reports, contracts, invoices and LPOs, stock control, utility billing and notices issuance for temporary closures.
Support the smooth running of the reception, public access areas, soft services, build and refurbishment projects, waste and recycling management, catering, cleaning and housekeeping, pest control, maintenance and security aspects of the retail centre / shopping mall.
Liaise with vendors, contractors and tenants and obtain quotes and tenders from vendors and suppliers.
 
Essential Skills & Experience Required
5 – 10 years' UAE / GCC experience in operations, soft services facilities management, asset management administration, project coordination and security and safety in retail, F&B outlets and shopping malls with a strong background in contractor liaison, vendor management and site inspections.
Excellent working knowledge of AutoCAD and shop drawings.
Proficient use of MS Office included Outlook and Excel.
 
Only candidates who meet the following criteria will be considered:
5 – 10 years' UAE / GCC experience in soft services facilities management, compliance, asset management and project coordination.
Arabic male aged between 27 - 35 years currently living in the UAE – preferably Abu Dhabi and fluent in English.
BEng in Mechanical Engineering, Civil Engineering or Construction Engineering.
 
Education
BEng in Mechanical Engineering, Civil Engineering or Construction Engineering
 
Candidate Profile
Arabic male aged between 27 - 35 years currently living in the UAE – preferably Abu Dhabi.
Fluent in English and Arabic – must be able to read, write and speak fluent English and Arabic.
Excellent communication, interpersonal and presentation skills to deal with client representatives, tenants, service providers and vendors.