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ITS Desk side Support
Ref No.: 18-00018
Location: Springfield, Virginia
Must be legal to work in the United States without sponsorship.

Required Skills
Familiar with Windows 7 and Windows 10 OS.
Experience installing and troubleshooting software packages (Oracle, SAS, Office)
AIX/Unix and/or Windows Server Admin Experience a plus
Experience building and deploying images using Image software.
Experience working with hardware.

Preferred Skills
Coordinate user account creation (Oracle/AIX/Div16) for Onboarding.
Coordinate access removal for off boarding.
Build and deploy images using image software.
Install Oracle/SAS/Office/Etc. software on users' computers.
Manage user permissions on Windows Server and Mirror server.
Manage user permissions for Lotus Notes Databases.
Troubleshoot hardware and software issues for local users, Replacing Laptop keyboards.
Manage network cabling -Fix/replace network cables, Maintain switches and cables in conference rooms.