Previous Job
Previous
Senior Systems Administrator
Ref No.: 17-09510
Location: Irving, Texas
Immediate need for a Senior Systems Administrator with experience in the Telecom Industry. This is a 12 months contract opportunity with long-term potential located in Irving, TX. Please review the job description below:


Job ID: 17-09510
 
 
Key Responsibilities:
 
  • Perform ad hoc statistical, data mining, and machine learning analysis on complex business problems related to Billing call volumes, customer experience and call deflection.
  • Create innovative algorithms behind a variety of services ranging from Call prediction and Segmentations.
  • Collaborate and work closely with various Businesses, IT and Marketing teams.
  • Develop and Design advance predictive and prescriptive analysis models using R or SAS.
  • Work with IT to integrate new technologies into workflows (ex: Hadoop).
  • Enhancing Customer Engagement.
  • Enhancing Customer Experience.
  • Improving Customer Sentiment.
  • Solving for Call Volume.
  • Reducing Business Costs.
  • Research data to improve customer engagement. Finding and fixing customer pain points.
  • Research data to predict the probability of customer actions & looking at certain sentiment as well as behavior aspects of customers.
  • Work with large sets of data.

Qualification and Technology Experience:
 
  • Bachelor s degree or equivalent work experience
  • Min 2 years management or equivalent knowledge experience
  • Advanced degree in a quantitative discipline (like, mathematics, statistics, economics, operations research, computer science, physics, etc.) is a plus
  • Experience in statistical analysis, quantitative analytics, forecasting/predictive analytics, multivariate testing (A/B testing), and optimization algorithms.
  • Ability to comprehend and analyze business needs and translate into technical requirements.
  • Experience working with large datasets using tools like SQL, Hadoop, MapReduce, Pig/Hive, Spark/Shark
  • Experience in using statistical modeling and distributed machine learning algorithms on large data sets
  • Experience in the use of statistical packages like R, Matlab, SciPy or Weka
  • Have proven analytical skills,
  • Have the drive to innovate and drive actionable results.
  • Have a passion for problem solving and a continued curious nature around data
  • Have the ability to prioritize, focus on ideas and features that will have significant impact and value
  • Have the ability to quantify and measure impacts of solutions
  • Understand, categorize, organize, and interpret heterogeneous data sets.
  • Design experiments, test hypotheses, and work with prototypes and models.
  • Be involved in the transition from prototyping to production.
  • Have the ability to collaborate with architects, engineers, and QA teams.
  • Ability to communicate results and progress internally and externally in meetings, presentations and technical talks,
  • Having knowledge in Telecom or Billing Domain is a Plus

Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.