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Technical BA
Ref No.: 17-08430
Location: Dearborn, Michigan
Immediate need for a talented Technical Business Analyst with experience in the IT Industry.
This is a Contract opportunity with long-term potential and is located in Dearborn, MI. Please review the job description below and contact me ASAP if you are interested.
 
Job ID: [17-08430]
 
Description:
 
All we need is someone who has the following:
·         Experience soliciting and documenting business requirements
·         Experience with data analysis – in particular, using SQL to extract data from the database, query the database. Must be able to use SQL to query the database to track into issues and determine recommendation for how to resolve issues.
·         Experience with supporting existing product that has multiple touch points/vendors.
 
Job Summary:
Technical Business Analyst role will be responsible for production support of Consumer Connection. Triage of incidents, change request and support tasks and data & project analysis.
 
Essential Job Functions:
• Support all operational aspects of the Consumer Connection product.
• Investigate new/unknown/existing issues in Consumer Connection. Clearly document all findings in the issue tracking system.
• Utilize issue tracking system (JIRA) daily.
• Provide feedback to the clients and technology managers.
• Generate routine and ad-hoc reporting and analysis to assist in evaluating production performance and resolving issues
• Review and analyze data and requirements and test plans/cases in support of existing and new initiatives.
• Participate in UAT, help to identify and report bugs, user-interface problems, documentation, or other potential problems (from both the Technical Support and the Customer/End User perspective).
• Provide support for and minor enhancements to reports utilized by the QC process.
• Perform other duties as needed
 
Our client is a leading IT organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.