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HP Ops Bridge Consultant
Ref No.: 17-04990
Location: Los Angeles, California
Immediate need for a HP Ops Bridge Consultant with experience in the Telecom Industry. This is a 6 months contract opportunity with long-term potential located in Los Angeles, CA. Please review the job description below:
Job ID: 17-04990
 Key Responsibilities / Key Requirements and Technology Experience:
Client currently uses M360 - home grown tool (Java/Oracle based) which is getting replaced by integrated monitoring system SCOM and would use Client Ops Bridge for event correlation amongst multiple enterprise monitoring tools.

List of Client tools in-scope:
  • Client Site scope
  • Client BVD - business value dashboard
  • Client UCMDB
Business Goal–to significantly reduce MTTD and MTTR. L2/L3 is a part of support scope

In Scope Activities,
  • Agent Installation / Upgrade or minor updates
  • On-boarding and Off-boarding of host monitoring
  • Deploying technology specific Management templates with variables for distributed monitoring management.
  • Management templates development/enhancements with variables for distributed monitoring management.
  • Design / Configure Automatic Assignment of management templates. (Server Centric or Topo Centric)
  • User/Group Management
  • Create new CI types along with HI, ETI and KPIs
  • Create Monitoring and Performance Dashboards and Manage access
  • Configure service health reports
  • Configure SBEC
  • Closely Related Events
  • Duplicate Event Suppression
  • Event Suppression / Event Storm Suppression
  • Configure TBEC
  • Rule creation (TQL for Models and Views)
  • Automate cross-domain correlation
  • Relate events manually based on feedback from customers
  • Configure Event Automation (event forward / custom action)
  • OM Agent Issues (Certificate issue/ Port issue/ MANAGER_ID issue / coreid mismatch / consuming host resources / not starting / not triggering or buffering events / data source issues/ 
  • Management Server Integration issues (Events from SCOM, OMW, BSM, Site scope, other SNMP) 
  • False alert, no alert or delayed alerts issue Heartbeat/RTN issue (server / network issues)
     Issue with data correctness
 Correlation Issues
  • Topology sync
  • KPI Propagation rules
  • Enrichment issues
  • ETI or HI assignment
  • Test/Certify and Deploy Product Patches/Hotfixes
Out of Scope Activities,
  • Any build activities
Current Volume:
  • 150 requests
  • 30-40 incidents (10 infra incidents)
  • 10-20 changes every month
  • 200-250 overall volume per month
Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.