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Video Server Operations Engineer
Ref No.: 17-03506
Location: Richardson, Texas
Immediate need for a Video Server Operations Engineer with experience in the Telecom Industry. This is a 6 months contract opportunity with long-term potential located in Richardson, TX. Please review the job description below:

Job ID:  17-03506


Key Responsibilities:
  • The candidate will deliver technical solutions and assist with integration, validation, test and evaluation of video products in the labs and production environment.
  • Provides technical support and day to day operational functions for Ericsson Mediaroom
  • Provides technical support for and day to day operational functions Verizon FIOS IPTV solution
  • Develop detailed test plans for integration and test of video CPE devices and subsystems. 
  • Perform extensive testing on video products to qualify and validate system compatibility.
  • Work closely with Network Engineers and other technical staff to identify and resolve issues or problems that impact the environment. 
  • Consult with the engineering, deployment and delivery organizations on implementation, maintenance issues, and recommends technical solutions. 
  • This position requires 24/7 on-call support in a Tier 2/3 role. This position requires on call support and off-hours maintenance activities (weekends and/or weeknights).

Key Requirements and Technology Experience:
  • Experience with integration and support of Microsoft Mediaroom 
  • Basic knowledge of networking components and services such as TCP/IP, UDP/IP, IGMP, HTTP protocols, DHCP, DNS and LAN/WAN technologies. 
  • Ability to effectively troubleshoot network communications issues utilizing
    network tracing tools. 
  • Ability to self-motivate and work independently 
  • Ability to exercise judgement within broadly defined practices in selecting methods and techniques for obtaining solutions  
  • Solid understanding of communication networking components (i.e.: switches, hubs, LAN topology, Ethernet etc…)  
  • Advance knowledge of SQL server database
  • Ability to write scripts and automate 
  • Experience with IPTV,VOD,EPG and application services
  • Experience with SCOM and SCCM
  • Experience with Windows and Linux servers, IIS, Database, Clustering, Load balancing and Certificate services.
  • Ability to analyze traces and extended logs
  • Strong experience with Web technologies and protocols (HTTP, XML, SSL, HTML, etc.)
  • Ability to isolate problems and troubleshoot issues down to the hardware level
  • Strong decision-making & analytical skills
  • Demonstrated knowledge of both IPTV and RF delivery technologies 
  • 2-5 years testing video CPE equipment in a lab test environment
  • 2-5 years of experience with: MPEG2 encoding & grooming and IP multicast transport 
  • 2-5 years exposure with various test equipment, including: MPEG analyzers, optical power meters, RF signal level meters, RF spectrum analyzers 
  • Understanding of Microsoft Hyper-V Virtualization technology. 
  • 2-5 years of experience with Microsoft Office Professional Suite and Visio
  • Working knowledge of RF systems, including: general understanding of the EIA spectrum, general understanding of RF performance requirements in a QAM environment, basic RF troubleshooting techniques.
  • Working knowledge of the OSI model, specifically layers 1, 2 & 3 
  • Working knowledge of multicast & unicast transport 
  • Familiarity with Wireshark or other network data capture tools.
  • Exposure to various MPEG equipment, including encoders and groomers. 
  • Strong experience working with multicast and next-generation Video delivery technologies (IPTV, ABR HLS, Smooth Streaming, etc)

Qualifications: 
  • B.S. in Engineering or equivalent is desirable or a minimum of 5 years experience in a video integration and test related position. Must be able to demonstrate strong technical knowledge of IP video technologies and equipment.
  • CCNA, CCNP, CCIE
  • MCSE, MCSA, MCITP


Our client is a leading Telcom Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.