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Sr Business Systems Analyst (CRM)
Ref No.: 16-24228
Location: Tucson, Arizona
Immediate need for a talented Sr Business Systems Analyst (CRM) with experience in the telecom Industry. This is a 6+ month contract opportunity with long-term potential and is located in Tucson-AZ. Please review the job description below and contact me ASAP if you are interested.
 
Job ID: 16-24228
 
Key Responsibilities:
  • Experience & comfort level with defining business requirements.
  • MS Office Suite, Visio, Project
  • CRM technologies (SFDC, Siebel, etc.)
  • Contact center technologies (ININ, Avaya, etc.)
  • Ability to drive focused decisions within specific areas of content.
  • Background in process mapping.
  • Solid communicator across boundaries with peers and other project team members.
  • Ability to work with managers to set the right priorities and use these priorities to manage their time.
  • Able to work effectively both independently and within and across teams.
  • Demonstrated ability to identify, frame, and drive to closure changes within their scope of responsibility.
  • Comfortable moving quickly to get the right people involved to remove obstacles when encountered.
  • Understanding of Customer Care processes.
  • Quick learner in complex environments
 
Our client is a leading organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.