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Support Engineer
Ref No.: 17-20540
Location: El Segundo, California
Immediate need for a Support Engineer with experience in the Telecom Industry. This is 6 + Months contract opportunity with long-term potential located in EI Segundo, CA. Please review the job description below:
Job ID: 17-20540

Key Responsibilities:
  • Responsible for leading and resolving data network issues (LAN, WAN, Firewall, DNS/DHCP.
  • Providing data network operational support, design, engineering, and planning for data network and communications projects involving TCP/IP and related protocol connectivity for networks supporting Telecommunication customers.
  • Responsible for the management of the interoperability between Cisco and Juniper Layer 3 Platform, through the use of alarm and ticket systems, individual designed customized scripts, customer notification, and business partner escalations.
  • Troubleshoot complex cross tower issues which may or may not have data network root causes.
  • Providing real time in-depth analysis and real time trouble resolution of incidents associated with the CISCO, Juniper, and associated Operations Support Systems, and Data Communications Network Technology platforms.
  • Onsite technical escalation point for the remote Telecommunication LAN, WAN, Firewall, and DNS/DHCP teams.
  • Manage fault and change ticket queue to ensure proper follow up is performed within required time intervals.

Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.