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Desktop Support Analyst
Ref No.: 17-19446
Location: Plano, Texas
Immediate need for a Desktop Support Analyst with experience in the IT Industry. This is 5 + Months contract opportunity with long-term potential located in Plano, TX. Please review the job description below:
                     
Job ID: 17-19446


Key Responsibilities:
  • This role provides Desktop support, including deployments, equipment moves, installations, and configuration changes for users at our White Plains location.
  • Desktop Support activities include PC/MAC/printer break-fix issues, iPad/iPhone/wireless email device support and full service EOL refreshes including data migration.
  • Strong customer service skills.
  • Excellent communication both written and verbal.
  • Technical support expertise on Windows, MAC, mobile devices and printers.
  • Ability to work well under pressure and make decisions quickly.
  • Expected to follow processes, enforce standards, and meet expected SLAs.
  • Minimum 3 years desktop support experience at a company of similar size and complexity as Food and Beverage.
  • Ability to bend, lift and carry up to 50 pounds.
  • The team also partners closely with Facilities for weekly moves of PC and printer devices.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.