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Salesforce Administrator
Ref No.: 17-19250
Location: Mahwah, New Jersey
Immediate need for a Salesforce Developer. This is a 12 months contract opportunity with long-term potential located in Mahwah NJ. Please review the job description below:
 
Job ID: 17-19250
 
Key Responsibilities:
The position requires a candidate with experience in Salesforce.com Service Cloud implementations in global organization with 10,000+ users. Client’s CRM Customer Service is in process of implementing Customer Engagement software platform (Salesforce.com Service Cloud) that would assist our client in making the transition from multi-channel transactional call centers to Omni-channel customer care centers. The new solution would enable our client to provide customers with seamless and easy experiences no matter which channel (phone, chat, email, web-to-case, social, text, digital self-service) or device (desktop or mobile) they were using. Furthermore, our client is looking for a single, configurable platform solution that would replace functionality currently provided by multiple disparate Client legacy applications. This monumental shift would positively impact customer satisfaction, user productivity, user adoption and total cost of Ownership. The position requires the following skills: Strong analytical skills. Strong business acumen. Expert understanding and experience with the Salesforce.com Service Cloud platform administration, configuration and customization. Understanding of implementing CRM packages with best practices, data models, APIs, and integration tools. Successful candidate will have full implementation life cycle experience with Water Fall and Agile development methodologies.

Key Requirements and Technology Experience:
The prospective candidate should also have experience in project implementations with vendors (System Integrators), Statements of Work, Service Level Agreements and design/code reviews. Additionally, working knowledge with Web Development and Integration technologies is a benefit.
 
Management Skills: Strong oral and written communication skills. Excellent presentation skills. Detail oriented work ethics. Team player
 
Primary Skill: Salesforce.com Service Cloud 
 
Additional Skills:
 
JBoss - Advanced
SQL Language - Advanced
SQL Programming - Advanced
HTML - Intermediate
JavaScript - Intermediate
Web Development Technologies - Expert
Structured Systems Analysis - Advanced
Data Modeling - Intermediate
Internet Development Architecture & Design - Advanced
GUI Design - Advanced
Oracle - Intermediate
Technical Knowledge of Hardware & Software - Advanced
Business Process Analysis - Expert
Soap UI - Intermediate
Scrum – Intermediate 

Our client is a leading Logistics Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.