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Admin Clerk
Ref No.: 17-13311
Location: Chandler, Arizona
Description:

TITLE: CW Admin Clerk

START: early June

END DATE: 6 months +

CLASS: Clerical / Admin 31%

Bill Rate Range: M=$19.65

Pay Range: M=$15.00

Location: Chandler, AZ - CSCW

Position Summary

The primary responsibility of this role is to be responsible for the processing of various administrative activities generated via: account work queues, databases/reports and incoming correspondences (i.e., remittances, invoices, titles, customer/dealer/vendor generated correspondences, etc.).

Documenting activities on customer accounts such as: title release, title follow-up, account maintenance, bankruptcy status, total loss, transfer of equity and lease, etc.
Contacting appropriate agencies/vendors to secure information needed to complete title processing.
Contacting dealer personnel directly as needed to fulfill requests or tasks.
Complying with all internal and regulatory guidelines regarding title processes
Ensure compliance to TFS Policy and related standard operation procedures (SOPs).
Meet workgroup established expectations for production and quality.
Ability to utilize a variety of computer based systems simultaneously to complete tasks (multitasking).


REQUIREMENTS:


•Must be able to work 8am-5pm, but be flexible to do 7-4 or 7:30-4:30, etc.


•Professional demeanor – will be working and interacting with up to 125 other associates and managers within the department.


•Strong attention to detail and organizational skills are required.


•Ability to work independently


•Ability to thrive in a compliance-based environment


•Ability to multitask and be flexible with a high volume of workloads


•Vehicle Titles experience is preferred


•Proficiency with keyboard, Microsoft Office applications (Word, Excel, etc.) and Outlook


•Ability to maintain regular and predictable attendance to support team and business objectives.

Requirements:
REQUIREMENTS:
Must be able to work 8am-5pm, but be flexible to do 7-4 or 7:30-4:30, etc.
Intermediate Excel Experience REQUIRED
Professional demeanor – will be working and interacting with up to 125 other associates and managers within the department.
Strong written and verbal communication required
Ability to work independently
Attention to detail – A must. Will be handling high volume of auto finance contracts and vehicle information
Ability to thrive in a compliance-based environment
Ability to multitask and be flexible with a high volume of workloads
Experience in an administrative, reporting or high volume production environment (i.e., insurance)
Financial, Banking, Contracts experience is highly preferred