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Program Support Representative
Ref No.: 17-13217
Location: Fl Warren, New Jersey
Immediate need for a Program Support Representative with experience in the Healthcare Industry. This is a 6 Months contract opportunity with long-term potential located in FI Warren, NJ. Please review the job description below:

Job ID: 17-13217

Key Responsibilities:
  • A Customer Service Representative traditionally provides initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center.
  • Quickly assesses the user's issue and provides first level support for problem resolution.
  • Documents information specific to the resolution and escalates unresolved issues expeditiously to the appropriate area.
  • Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary.
  • Ervision and typically reports to the Customer Service Supervisor.
  • Works under moderate sup.
Requirements and Technology Experience:
  • We require candidates to have a minimum Customer Service background of 3 + years.
  • Training in Medical Billing, HIPPA certified, or experience in claim processing preferred.
  • Bi-lingual (English/Spanish) preferred.
  • Pharmacy Technician experience preferred.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.