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Ops Analyst
Ref No.: 17-13166
Location: Plano, Texas
Immediate need for a Network Infra / Ops Analyst with experience in the IT  Industry. This is a 6 Months contract opportunity with long-term potential located in Plano, TX. Please review the job description below:

Job ID: 17-13166

Key Responsibilities:
  • This job will be accountable for execute the administrative tasks required in creating and tracking the Service Requests.
  • Execute the tasks required to create, track, and coordinate network changes following the Global Service Manager and ITIL defined processes.
  • Execute and follow the documented processes to ensure consistent and expected results from network service providers.
  • This role will include the North American Sector, related to Voice and Data Network Services.
Requirements and Technology Experience:
  • 5-7 years' experience in key network areas include WAN, LAN, and Wireless LAN services including design, deployment, and operational support.
  • 4-5 years' experience with extranet support experience related to Firewalls, Load Balancers, DNS/DHCP services.
  • Certified with ITIL processes related to Incident, Change, Problem Management, Request, and Asset Management.
  • Cisco Certifications (CCNA minimum) is required.
  • Excellent written and verbal communication skills working with customers, peers, and service providers.
  • Advanced knowledge of the current versions of Microsoft Office Suite products suites include Word, Excel, Power Point, Outlook, and Visio.
  • Bachelor Degree in Electronics or similar field.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.