Previous Job
Previous
SaaS Cloud Software/Systems Analyst
Ref No.: 18-00168
Location: Stamford, Connecticut
Position Type:Direct Placement
Experience Level: 3 Years
Start Date: 08/08/2018
Sr. SaaS Cloud Software/Systems Analyst
Location:  Stamford, CT 
Salary: OPEN
Fully paid medical, dental and vision benefits!  Great growing company!!

 
  • Must have experience working with SaaS enterprise software, acting as a liaison between the company and the vendors, which including daily support, training, security, etc.
  • Must have any type of validation or regulation experience.  GxP would be a plus.

 
Reporting to the Director of IT, the Cloud Systems Analyst will be responsible for administering, supporting and training end users on various SaaS cloud-based applications.
 
Roles and Responsibilities of the Position:
  • Responsible for the daily operations and support of IT cloud-based applications.
  • Assume system ownership of key cloud-based systems including but not limited to SSO, Box, Zoom, accounting system, spend management system and DocuSign.
  • Communicates all changes, outages and any other cloud system impacts to Director of IT and end users.
  • Identifies areas for improvement by providing recommendations for more efficient IT/business processes within IT systems.
  • Ensures the provisioning of cost-efficient information services and systems, while anticipating developments in fields of information technology.
  • Assures that controls, procedures, and documentation are up to date and support ISO, SOX, GxP and FDA requirements for IT systems management.
  • Interface with strategic IT application and system vendors.
  • Partner with users of critical business applications to provide guidance and support.
  • Assist staff with hands-on systems management as required.
  • Assist Director of IT with the financial and SOX audit processes.
  • Act as a system administrator and expert for multiple cloud-based applications.
  • Perform UAT testing as necessary for financial and GxP systems.
  • Ensures that all documents and other IP are stored in a highly secure environment.
  • Provide web-based, in-person and classroom training to disseminate features and best practices of cloud systems to end users as needed.
  • Partner with Director of IT and business owners with vendor and system selection processes.
  • Maintain strong partnerships with system vendors to ensure the best value for the organization.
 
Required Qualifications and Background
  • At least 5 years of IT experience with a start-up, public and/or Biotech company.
  • Hands-on experience in IT, including help desk and end-user onboarding.
  • Experience in system administration such as user management and basic system configuration.
  • Experience in SOX and/or GxP processes.
  • Experience with cloud-based enterprise IT systems (e.g., Box, DocuSign, Veeva, Okta, Intacct, NAV).
  • Experience following and providing feedback for SOPs and policies.
  • Experience conducting training to small or large groups, and creating associated training content.
  • Hands on experience with IT security, such as recommending and applying security settings to IT systems.
  • Demonstrated analytical skills and extremely high attention to detail.
  • Demonstrated strength in oral/written communication and interpersonal skills; team player.
  • Demonstrated organizational skills.
  • Ability to multi-task and shift priorities rapidly to meet tight deadlines.
  • Good and thoughtful listener.
  • Enthusiastic, self-motivated and keen to improve processes and overcome inefficiencies.
saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud saas analyst application support Cloud