Previous Job
Previous
Desktop Support - (3-6 Month Contract)
Ref No.: 18-00112
Location: Arlington, Virginia
Position Type:Contract
Experience Level: 2 Years
Start Date: 06/04/2018
Desktop Support Tech - (3-6 month Contractor)
Location: Arlington, VA
RATE: OPEN

Temporary Contractor Needed to:
  • Assist in updating user and technical documentation
  • Assist staff in performing computer asset tracking and accounting maintenance
  • Perform special projects as determined by the corporate systems staff
  • Run calls to troubleshoot desktop problems for PC/Mac systems
  • Assist in the installation of PC hardware and software
  • Assist in network and hardware troubleshooting
  • Assist in performing preventative desktop maintenance and upgrades
  • Please submit candidates through the portal.

Requirements:
Years of Experience: 1-3 years

Educational Requirements: Bachelor's Degree preferred; some college required

Technical Knowledge Required:
  • Technical knowledge of PC and desktop hardware
  • Technical knowledge of laptop and mobile devices
  • Hands-on hardware troubleshooting experience
  • Theoretical Knowledge of Active Directory
  • Technical knowledge of Printers and Print Servers
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications
  • Experience working in ServiceNow, Landesk or similar and knowledge working with Bomgar, Radmin, Landesk Remote or other similar remote tools
  • Working technical knowledge of current operating systems and troubleshooting best practices
  • Ability to operate tools, components, and peripheral accessories for troubleshooting
  • Able to read and understand technical manuals and procedural documentation
  • Ability to conduct research into PC issues and products is required
  • A+, Network+, or Microsoft Certified Professional certifications is desirable