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Program Manager - Healthcare - (3-6 month Contract)
Ref No.: 18-00095
Location: Blue Bell, Pennsylvania
Position Type:Contract
Experience Level: 3 Years
Start Date: 05/11/2018
Program Manager (3-6 Month Contractor)
Location: Blue Bell PA
Rate: OPEN

Job Summary:
  • The Program Manager will work to ensure the smooth implementation and ongoing management of and satisfactory customer service levels with smaller, less complex programs account/brands within the portfolio. The implementation process includes analyzing the customer business operations while offering best practices that are compatible with the solution.
Essential Duties/Responsibilities:
  • Monitors active programs, including estimating resource needs, resource management/scheduling, and development of specifications.
  • Monitors billing, budget and revenue for accounts/brands.
  • Serves as the primary liaison with customers during implementation and tracks customer issues during implementation. Resolves issues on a day to day basis.
  • Assists with documentation as needed for continuous process improvement.
  • Identify new business opportunities with clients and coordinate with sales team. Coordinates client special projects including audits and QBR's.
  • Creates Client report templates. Develops ad-hoc reports.

Education and Experience:
  • Bachelor's degree desired; in business, management information systems, marketing or communications
  • 3-5 years of healthcare industry, project/program management preferred
  • Intermediate skill level in Microsoft Office, Excel, Word, PowerPoint and Access

Travel:
  • 5%-10% to client sites and remote offices as required

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