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Title: Inventory Control Analyst
Location: San Francisco, CA
The Inventory Management Product Management group designs, creates, implements and supports merchandise planning, allocation and price optimization capabilities that enable CLIENT's. to manage business and maximize profitability throughout the product lifecycle. Projects are designed to create sustainable competitive advantages that generate significant financial return and enhance the customer experience. The Inventory Strategy Analyst will work within the Product Management team to drive the business support of capabilities for new initiatives and the optimization of existing Inventory Management systems within CLIENT's. The Analyst will be the primary support for an inventory management and merchandising decision support system and business process. This person will partner cross-brand and with CLIENT's teams to resolve issues with the system and identify opportunities for improvement in support of business end users.
What you get to do:
o Experience using Excel spreadsheets
o Ability to use and understand systems from an end user perspective
§ Serve as the primary contact for user support issues; manage day to day process, issue prioritization, trouble shooting and communication of status and resolution to impacted parties and key stakeholders
§ Partner with project, product management and technical teams as needed to align on approach to drive issue resolution
§ Responsible for providing research, analysis, and support for identifying, evaluating, and resolving Inventory Management process and system opportunities
§ Own and manage small projects or parts of larger initiatives, including identification of key issues, work planning, analysis, development of conclusions, and presentation of findings
§ Provide user acceptance testing at a feature level and present new features to users in both a 1:1 and group setting
§ Build relationships with project teams, product managers and business and technology partners to champion the needs of the business and drive continuous service improvement Skills and Competencies:
§ Proven track-record as a team member contributing to success of business initiatives or priorities, (i.e. - meeting customer needs, achieving business objectives, delivering great, quality service)
§ Demonstrated ability to work independently and manage time effectively to drive for results
§ Demonstrated analysis and problem solving skills; detail-orientation; excellent follow through
§ Learns on the fly; able to assume larger scope and more visible or complex projects over time
§ Effectively communicate results from research and analysis both verbally and in writing to business and other key stakeholders demonstrating command of all facts
§ Demonstrated ability to juggle and respond to competing priorities with input from supervisor; able to successfully operate in areas of uncertainty and ambiguity
§ Develop business and product knowledge – deep understanding of how the product works and how the business uses it every day to understand business impact of issues, and prioritize and solve problems
§ Build relationships and develop expertise through partnering & collaboration with business and technology experts
§ Present a calm demeanor and attentive listening to understand customer perspectives and needs and communicate to business partners using positive language skills
§ Seek and apply feedback to improve performance; take initiative to develop self & others Qualifications & Job Requirements:
§ 2-4 year work experience required
§ BA/BS required
§ Excellent customer service and communication skills
§ Marketplace experience in an apparel retail environment (stores and/or online) or supply chain / merchandising / inventory management industry preferred
Additional Job Details:
§ Project Duration: Based on performance, if the individual quickly learns and demonstrates the responsibilities of the role, we would want them to stay on for 1-2 years.
§ Work Location/Address: Mission Bay Office, San Francisco, CA
§ Work Schedule: 9:00am-5:00pm
§ Contract only or Contract to hire: Contract only for now, but if the individual performs at a high level and the company is doing well financially in the future it could lead to contract for hire.
§ Describe the Project / Product (with more details) they will be working on? They will be providing functional support to resolve Inventory Management Planner issues they encounter while using our Inventory Planning application.
§ Size of the Team: San Francisco 23, New York 6, for a total of 29
o Experience using Excel spreadsheets o Ability to use and understand systems from an end user perspective
o Not afraid to try new systems, applications and tools and learn how to use them from a functional and technical perspective
§ Are there any Alternatives to the Top 5 Technical Skills:
o Excellent communicator both spoken and written
o Good at troubleshooting/problem solving and likes to resolve issues for others
o Customer Service oriented
o Ability to understand business partner issues and be able to articulate them to the technical teams in order to get the issue resolved in a timely manner. As well as being able to understand the technical teams solutions and articulate it back to the business partner in terms that they understand.
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