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CW Insurance Administrative Support
Ref No.: 18-15815
Location: Cedar Rapids, Iowa
Job Title: Insurance Administrative Support
Location: Cedar Rapids, IA
Duration: 2 to 4 + months contract

Job Description:
Insurance Administrative Support is an entry level processing and phone based position.
· Process Application/Cancellations
· Process returned mail
· Process Address Changes
· Any other miscellaneous processing as needed

· Handle calls regarding the Client Prepaid Maintenance plan
· Process Client Prepaid Maintenance claims
· Handle other Dealer and Customer calls as needed

· Spanish-speaking candidates HIGHLY PREFERRED
Strong administrative skills
· Strong customer service and phone etiquette
· High level of professionalism
· Must have strong and accurate data entry skills
· Ability to navigate multiple computer-based systems

Job Timings:
Hours will be anywhere from 7 AM to 7 PM Monday through Friday and 8 AM to 1 PM on Saturday.
The schedule can range from 7am-7pm. Candidates will need to be flexible to do a day or an evening shift and work a Saturday 8am-1pm (every third Saturday).
During the weeks that they work a Saturday (8am-1pm), they will just work a 3 hour day on one of the other scheduled days or if they opt to have a full day off they can add an extra hour onto their schedule for 3 days.