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Senior JIRA Developer
Ref No.: 18-15664
Location: San Francisco, California
Gather requirements for business processes,and determine ways to optimize/improve JIRA setup and workflows, as well as identify where functionality can/cannot meet user requests.
Create comprehensive JIRA workflows including project workflows, screen schemes, permission schemes, notification schemes etc.
Build customized solutions to extend the functionality of Atlassian JIRA using third party add-ons including ScriptRunner, JIRA Automation, Structure, Time to SLA, Slack Connector for JIRA,, JIRA MISC Workflow extension, JIRA Toolkit, Botron configuration management.
Using REST APIs, develop one-off solutions for integrations with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes.
Experience deploying Jira Portfolio
Create comprehensive JIRA Service Desk workflows including project workflows, screen schemes, permission schemes, notification schemes etc.
Utilize Confluence for knowledge sharing and integrations with JIRA Service Desk.
Setup reports, dashboards and filters as well as utilize third party add-ons in JIRA Service Desk and Confluence.
Create development / testing version of Jira Service Desk to test new workflows.
Setup reports, dashboards and filters in JIRA
Demonstrated hands on knowledge of JQL/SQL
Create self-service projects for tracking programs and projects using Project Template plugin and Configuration Manager plugin.
Provide Jira training to Airbnb users
Create and maintain detailed technical and user facing documentation
Integration between Atlassian and other tool sets (GHE, Slack, Deployboard, etc) as needed
Existing JIRA project clean-up and configuration changes

JIRA development experience a a lead dveloper with 3+ minimum years experience
Experience working in an agile development enviorment with sprints, retrospectives
Strong communication skills to work directly with engineering teams to gather requirements and build technical solutions
Superior documentation skills to capture requirements in JIRA
Abiltiy to manage multiple projects and deliverables using JIRA and our agile sprint cadence.

Education:
Bachelors degree preferred
JIRA admin certification required
​ITIL v3 Certification preferred

Required portfolio agile CONFIGURATION MANAGEMENT JIRA WORKFLOW

Additional DATA MIGRATION DOCUMENTATION GATHER REQUIREMENTS STRONG COMMUNICATION SKILLS TRAINING CHANGE MANAGEMENT ITIL