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Inside Sales Representative
Ref No.: 18-15115
Location: Lehi, Utah
Title- Sales Admin
Duration-8 months, goal is to convert
Location-Lehi UT

Sales Admin Job Description

The main function of a Sales Assistant is to provide high-level administrative support by handling information requests, updating CRM systems, responding to email questionnaires and performing clerical functions. A typical administrative assistant acts as information and communication managers for the team office. An entry level administrative assistant typically has a High School diploma and experience with administrative duties in an office environment. The technical skills, including the ability to multi-task and organization skills and have experience using computer applications, increase across levels, starting from basic at Level 1 to expert at Level 5.

Must have skills
1-3 years of Customer Support, Banking, or sales experience required / Excellent communication skills / Ability to multitask

Nice to have skills
Salesforce experience / proven sales experience / payments experience

Roles and responsibilities
This is a sales role and is responsible for setting up hundreds of new merchants per month. This role requires the candidate to work in a high paced environment with the need to multi-task. Candidates will be responding to prospects via phone and email and will be helping them sign up for Authorize.Net payment services.
Preference on industry background or previous companies worked for?
Sales, Retention, Banking, Payments, or customer support


Education/Experience
• High School Diploma or GED required
• 1+ years customer service related experience required

Responsibility level
• Exercises independent judgment with direction from supervisor

Skills
• Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills (Required)
• Ability to work independently and manage one's time (Required)
• Ability to keep information organized and confidential (Required)
• Basic mentoring skills necessary to provide support and constructive performance feedback (Typically required)
• Previous experience with computer applications, such as Microsoft Word, Outlook (required), Excel and PowerPoint, Sales Force

Major Job Duties and Responsibilities:
• Perform general office duties such as maintaining records management systems
• File and retrieve corporate documents, records, and reports
• Problem solving skills
• Confidence, empathy and compassion
• High energy level
• Must possess a clear speaking voice and strong verbal communication skills
• Ability to multi-task and make decisions quickly based on the customer's needs
• Ability to handle difficult calls in a professional manner
Requires accuracy and attention to details
• Ability to work as part of a team
• Basic PC skills in a Windows environment; however strong keyboard skills are required
• Respond to inbound telephone calls and may generate outbound calls regarding information on aspects of multiple product