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Customer Service Representative - Senior
Ref No.: 18-14436
Location: Toronto, Ontario
Duration:0-3 month(s)

Description/Comment:The manager is looking for a operational support role in Toronto to come in for an initial 3 month contract. This resource will be the first line of contact for customers, responding to post-payment queries, targeting real-time resolution and continuous improvement and service excellence. The ideal background for this resource would be someone who's been in customer service and worked at a bank or in financial services and can showcase multitasking, and problem solving skills.

Top Skills Required:

1) Customer service background (2-3 years)
2) Excellent Communication skills
3) Ability to prioritize and Multitask